Cancellation and Refund Policy

At SELFMINI, we specialize in creating customized mini replicas of individuals. Since each product is personalized and made to order, we have specific guidelines regarding cancellations and refunds.

1. No Cancellations After Order Confirmation

• Due to the custom nature of our products, once an order has been confirmed and processing has begun, we do not accept cancellations under any circumstances.
• Please ensure that all details, including photos and specifications, are correct before placing your order.

2. Full Refund for Unplaced Orders

• In the event that your order cannot be placed due to an issue on our end (e.g., technical problems, unavailability of materials, etc.), you will receive a full refund.
• Refunds will be processed through the original payment method within [X] business days of the cancellation.

3. Defective or Incorrect Items

• If you receive a defective or incorrect item that does not match your order, please contact us within 7 days of delivery.
• In such cases, we will either provide a replacement or a refund, depending on the issue and your preference. You may be required to provide photographic evidence of the defect.

4. Refund Process

• Refunds (if applicable) will be issued to the original payment method used during the purchase.
• Refunds may take 7 business days to process, depending on your payment provider.